Shipping Policy

WE CARE

We package your equipment with the utmost care. Damage during shipment costs time and money for both the shipper and receiver. We pack carefully the first time to avoid these problems.

We charge a handling fee which is part of the shipping charge to help defray the cost of boxes, and packing materials.

We aim to ship stocked items within 24hours of cleared funds.

Shipping Policy Exceptions
Not all products qualify for the above Shipping Policy. Additionally, standard shipping rates will apply for all orders to regional areas. Any charges incurred for hazardous materials or other special handling by the carrier must be paid by the customer. Fuel surcharges may be applied.

Expedited Shipping Rules
Expedited orders only ship on business days; any orders placed on Saturdays/Sundays/Holidays will be processed on the next business day.

Title and risk of loss pass to customer upon tender of shipment to carrier.

AUSTRALIAN ADDRESSES

Shipment is F.O.B Melbourne, Australia. Our default ship method is Australia Post Express with in Australia, but we will work with you to ship by a faster method or other carriers if you prefer.

INTERNATIONAL ADDRESSES

In addition, we can ship internationally via UPS Express or Australia Post International Express where size, weight and restrictions allow. Please contact us for a shipping quote if international shipping is not available at checkout.